Shipping policy

All orders are shipped via USPS.

Processing time is 2–4 business days prior to shipment.

Once shipped, you will receive an email with your tracking number. Please allow up to 24 hours for tracking information to update.

Estimated delivery times:

• Continental U.S.: 2–3 business days
• Alaska & Hawaii: up to 4 business days
• U.S. Territories: up to 7 business days

Velvet Memories is not responsible for delays caused by the postal service or circumstances beyond our control.